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	<title>Canadian Business Blogs &#124; Advice on Investment in Canada, Stock Market, Small Businesses Opportunities &#187; Venture capital</title>
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		<title>How the Threadless founders turned a website into a multi-million-dollar business</title>
		<link>http://blog.canadianbusiness.com/how-the-threadless-founders-turned-a-website-into-a-multi-million-dollar-business/</link>
		<comments>http://blog.canadianbusiness.com/how-the-threadless-founders-turned-a-website-into-a-multi-million-dollar-business/#comments</comments>
		<pubDate>Thu, 16 Apr 2009 18:16:30 +0000</pubDate>
		<dc:creator>Rachel Pulfer</dc:creator>
				<category><![CDATA[Rachel Pulfer]]></category>
		<category><![CDATA[bubble]]></category>
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		<category><![CDATA[Venture capital]]></category>

		<guid isPermaLink="false">http://blog.canadianbusiness.com/?p=1444</guid>
		<description><![CDATA[I&#8217;m at a conference in the Times Center on 41st street at 8th Avenue in NYC. It&#8217;s called The 99% Conference. (The title is a riff on the famous Thomas Edison quote, &#8220;Genius is 1% inspiration and 99% perspiration.&#8221;)

Sponsored by Behance, a kind of New York-based industry association for creatives, and coolhunting.com, a website that [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m at a conference in the Times Center on 41st street at 8th Avenue in NYC. It&#8217;s called <a title="The 99 percent" href="http://www.the99percent.com" target="_blank"><strong>The 99% Conference</strong></a>. (The title is a riff on the famous <strong>Thomas Edison</strong> quote, &#8220;Genius is 1% inspiration and 99% perspiration.&#8221;)</p>
<p><span id="more-1444"></span></p>
<p>Sponsored by <a title="Behance" href="http://www.behance.com" target="_blank"><strong>Behance</strong></a>, a kind of New York-based industry association for creatives, and <a title="coolhunting.com" href="http://www.coolhunting.com" target="_blank"><strong>coolhunting.com</strong></a>, a website that has built a massive online following by aggregating cool stuff, the idea is to ask successful creative people to explain how they get things done — in the complete absence of any precedent or structure.</p>
<p>The lineup ranges from <a title="Cheryl Dorsey" href="http://www.echoinggreen.org/about/team/cheryl-dorsey" target="_blank"><strong>Cheryl Dorsey</strong></a>, president of <a title="Echoing Green" href="http://www.echoinggreen.org" target="_blank"><strong>Echoing Green</strong></a>, a global nonprofit that functions as a kind of venture capitalist firm for social start-ups, to <a title="Ji Lee" href="http://pleaseenjoy.com/" target="_blank"><strong>Ji Lee,</strong></a> the creative director of New York-based <strong>Google Creative Lab</strong>. (He&#8217;s the guy behind those white speech bubbles that cropped up on billboard and poster ads all over the world a few years ago.)</p>
<p>We&#8217;re also hearing from <a title="Scott Thompson" href="http://http://my.barackobama.com/page/community/blog/StudentWithHope" target="_blank"><strong> Scott Thompson</strong></a>, the designer of the <strong>Obama campaign&#8217;s new media strategy</strong>, and <a title="Seth Godin" href="http://sethgodin.typepad.com/" target="_blank"><strong>Seth Godin</strong></a>, marketing blogger extraordinaire and author of business bestseller the <strong>Purple Cow</strong>. (For the session on Thompson, Obama&#8217;s new media guru, check out my Twitter feed <strong><a title="here" href="http://twitter.com/Rachel_Pulfer" target="_blank">here</a></strong>.)</p>
<p>Oddly, the organizers decided to dispense with time for questions, which is of course disappointing to a journalist. It&#8217;s also a bit weird, given the line-up are all people whose success depended on others&#8217; participation and ideas.</p>
<p>However, the caliber of the people presenting just about makes up for the lack of interactivity.</p>
<p>Right now, the two guys who founded <a title="Threadless" href="http://www.threadless.com/" target="_blank"><strong>Threadless</strong></a> are explaining their working process.</p>
<p>Threadless is a company that uses opensource design to develop new T-shirts. Graphic designers email designs to the company, which means new T-shirt designs can go up on the site every week. A client selects a design; the company prints it and mails it to them. The company has been around for about nine years. It is now a multi-million-dollar going concern.</p>
<p>The guys who founded it are two designers named <strong>Jeffrey Kalmikoff</strong> and <strong>Jake Nickell.</strong> Standing at the podium, both sport the ubiquitous Brooklyn-creative uniform &#8211; skinny jeans, running shoes and T-shirts.</p>
<p>&#8220;From 2000 to 2004, we had no idea what the potential would be,&#8221; explains Nickell. &#8220;I did not take a penny of any sale that came in, we used every penny to develop t-shirts.&#8221;</p>
<p>By 2002, they started building websites for clients—but didn&#8217;t leave their jobs to build Threadless. &#8220;2002 was where I came in,&#8221; explains Kalmikoff. &#8220;I was laid off, so I decided to come and work in their offices. We worked for every agency and our focus in working on Threadless was twofold &#8211; to keep it going, but also to show to clients that we could use Flash. It became our working model. So for the entire time it was just this fun personal project for everyone involved.&#8221;</p>
<p>&#8220;The site was 100% reactive to what the community wanted,&#8221; says Nickell. &#8220;If people were saying, &#8216;you should print on this T-shirt, not this T-shirt,&#8217; then we&#8217;d do that, no questions asked.&#8221;</p>
<p>&#8220;We didn&#8217;t need Threadless to do anything for us,&#8221; Kalmikoff goes on. &#8220;It was basically just serving this small group of people, with no client and no clear-cut consequences. So we learned to be 100% reactive to our own ideas.&#8221;</p>
<p>Says Nickell: &#8220;I am a web designer, but with Threadless, I found I had to make T-shirts. Initially, I didn&#8217;t know where to find a printer. So I just opened up a phone book and found a local printshop. I had to learn how to print T-shirts, process credit card orders, and so on.&#8221; The basic principle: if you don&#8217;t know how to do something, work it out.</p>
<p>&#8220;I became a web designer to showcase my print work, and everyone said, that&#8217;s a great website and nobody commented on the print work,&#8221; says Kalmikoff. &#8220;Part of me learning how to be a web designer was tackling O&#8217;Reilly and HTML books. I had no idea what I was doing. That was my Friday nights and Saturday nights: working. There was a period of time where it was important to me to just work it out. It was important to figure this out or go back to agency hell — and I wasn&#8217;t going to do that.&#8221;</p>
<p>In January of 2004, the pair fired all of their clients. &#8220;We needed to do something because we were competing for our own time,&#8221; says Kalmikoff. &#8220;We&#8217;d had a bad experience with a client so we fired everyone. We gave the good ones to our friends who were starting small things — and then went out on our own.&#8221;</p>
<p>&#8220;So we were asked to go to MIT to speak — we were seeing a significant revenue stream coming in and realizing this is something we could actually do for the rest of our lives,&#8221; says Nickell.</p>
<p>&#8220;We were expected to give a presentation, which we didn&#8217;t know,&#8221; says Kalmikoff. &#8220;The MIT guy told everyone what we did, which was helpful, because we didn&#8217;t know what it was. We didn&#8217;t try and look for answers — we fell into it. We were doing crowd-sourcing and applying these web 2.0 principles just because it made sense to us. We just rocked it— and it happened to coincide with what was going on.&#8221;</p>
<p>Once &#8220;rocking it&#8221; started to coincide with major success, the pair were confronted with one of the toughest aspects of building out a successful start-up — scaling their growth. &#8220;We were a real company and we were starting to grow faster than we could keep up with ourselves,&#8221; Nickell says. &#8220;We had a Christmas sale, and we sold so many t-shirts we were needing a month to fill orders. We said to ourselves: if our sale is this successful, we need to be set up to ship those orders. We didn&#8217;t want to just outsource everything.&#8221;</p>
<p>&#8220;Along the way we realized — we had to peel off portions of our jobs that would fill other people&#8217;s full time jobs,&#8221; says Kalmikoff. &#8220;We weren&#8217;t answering customer service emails anymore, we were like, hey, let&#8217;s hire people to deal with that. So, basically at this point we had maybe twenty people, maybe a little bit less &#8211; things were getting busy but we did try to keep it simple.&#8221;</p>
<p>&#8220;We were always in this mindset of: we can do it, just figure it out. Our fulfilment software in our warehouse – we wrote it ourselves, and we figured out ways to do things that are just not the way things are done,&#8221; says Nickell.</p>
<p>Their biggest hitch was in their initial phase, after they had fired their clients. &#8220;When we fired all our projects and clients,&#8221; explains Nickell, &#8220;we started up another bunch of websites &#8211; a music site, a drinks-recipe site &#8211; a bumper sticker company&#8230;&#8221;</p>
<p>&#8220;We thought we&#8217;d focus on Threadless full time but then we started sprouting up other companies — we had too large ambitions.&#8221;</p>
<p>&#8220;We were in client mode,&#8221; Kalmikoff explains. &#8220;We couldn&#8217;t stop &#8211; we felt we couldn&#8217;t just focus on one project. We were saying, we&#8217;ve got all this great time on our hands, so hell, let&#8217;s crowdsource everything.&#8221;</p>
<p>The positive of that, Kalmikoff goes on, is that a couple of projects failed. &#8220;When you are working on your own projects, failure is awesome &#8230; you realize you got checkmated and you learn so much. Learning from failure is such an important thing. So don&#8217;t be afraid going out on a limb on certain projects.&#8221;</p>
<p>Ending off, Kalmikoff throws up a slide entitled &#8220;How we roll now.&#8221;</p>
<p>&#8220;In 2006, we took a minority investment because we were making a lot of money and weren&#8217;t able to keep the business going without crushing under our own weight,&#8221; he explains. &#8220;Our investors bought in to us and we benefited from all their expertise. There&#8217;s a lot of things we have done since. Our first CEO stepped down as CEO, which was a realistic decision. It made sense to bring in a CEO, VP of operations and marketing—the kind of people who belong in a company our size&#8221;</p>
<p>That said, says Nickell, Threadless is still a scrappy company. &#8220;We need to remember how we worked in 2004, 2002—and remember how we got it done. So just figure out what you need to do and go ahead with it. Don&#8217;t debate. Figure out what is realistic to do, don&#8217;t overthink or overnegotiate, just do.&#8221;</p>
<p>Ending off with such a simple message shouldn&#8217;t obscure the point of this conference:  the plain hard work that goes into making something new and innovative take off.</p>
<p>The Threadless guys&#8217; success, for example, clearly required an obsessive-complusive personality; the willingness to work on weekends; an openness and flexibility to their customers; and that fearlessness that accompanies all successful entrepreneurs.</p>
<p>Milling around at lunch after the Threadless session has wrapped, it occurs to me this conference is kind of like paradise as envisioned by Richard Florida. I&#8217;m surrounded by a sea of artfully mussed moptop hair, fauxhawks, stapled-up tapered jeans, and suit-and-sneakers combos. It&#8217;s the creative class on steroids.</p>
<p>Though the variety is fun and refreshing, I can&#8217;t help but ask myself why every human &#8216;tribe&#8217;, no matter their focus, orientation, or, in this case, strong commitment to individual expression, eventually develops its own &#8220;rules&#8221; — its own costumes and codes of conduct. <em>Why does every graphic designer in Brooklyn have to wear skinny jeans and Converse sneakers?</em> Second thought: figuring out how and why those codes happen, would probably make a great Malcolm-Gladwell-style anthropological business book.</p>
<p>Such thoughts aside, though, the overall tone is relaxed, open and friendly. And the speakers, to date, aren&#8217;t trying to be anything other than who they are: people who&#8217;ve decided they prefer working for themselves to working in an office, and have made a real success of it. As the cliche goes, they&#8217;re living their dream.</p>
<p>For those who have long wanted to bust out of the cube farm,  but aren&#8217;t quite there yet, the formula is apparently pretty simple. (At least, if this group of speakers is to be believed.) Be true to yourself. Find a world and community whose codes and costumes work for you. Work like crazy. (Emphasis on the last point.) Eventually, you&#8217;ll hit on a way to make your head and your heart work in tandem. You&#8217;ll make some money.</p>
<p>And if you&#8217;re <em>really</em> obsessive compulsive, like the Threadless guys, you might even end up with a multi-million dollar company.</p>
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		<title>Ontario&#8217;s venture capital stimulus plan</title>
		<link>http://blog.canadianbusiness.com/ontarios-venture-capital-stimulus-plan/</link>
		<comments>http://blog.canadianbusiness.com/ontarios-venture-capital-stimulus-plan/#comments</comments>
		<pubDate>Thu, 19 Mar 2009 00:25:48 +0000</pubDate>
		<dc:creator>Andrew Wahl</dc:creator>
				<category><![CDATA[Andrew Wahl]]></category>
		<category><![CDATA[economic stimulus]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[Ministry of Research and Innovation]]></category>
		<category><![CDATA[Ontario]]></category>
		<category><![CDATA[Ontario economy]]></category>
		<category><![CDATA[Venture capital]]></category>

		<guid isPermaLink="false">http://blog.canadianbusiness.com/?p=698</guid>
		<description><![CDATA[Ontario&#8217;s Ministry of Research and Innovation unveiled a new $250-million plan today to stimulate the province&#8217;s moribund venture capital industry. You can read my story on the initiative here. Please comment below—whether you&#8217;re an early-stage investor, entrepreneur, or just concerned about the innovation economy, I would like to hear your thoughts on whether this strategy [...]]]></description>
			<content:encoded><![CDATA[<p>Ontario&#8217;s Ministry of Research and Innovation unveiled a new $250-million plan today to stimulate the province&#8217;s moribund venture capital industry. You can <a title="CBO, Mar. 18. 2009: &quot;Icebreaker?&quot;" href="http://www.canadianbusiness.com/columnists/andrew_wahl/article.jsp?content=20090318_175957_6708">read my story on the initiative here</a>. Please comment below—whether you&#8217;re an early-stage investor, entrepreneur, or just concerned about the innovation economy, I would like to hear your thoughts on whether this strategy will get the venture capital juices flowing.</p>
<p><span id="more-698"></span></p>
<p>Further reading: my recent <a title="&quot;Cold Realities: Looking for financing? Good luck in this market,&quot; Canadian Business magazine, Mar. 16, 2009" href="http://www.canadianbusiness.com/managing/strategy/article.jsp?content=20090316_10002_10002">cover story on the state of early-stage financing</a>.</p>
<p>Also, a <a title="Wellington Financial, Mar. 18, 2009: &quot;Ontario Government as V.C.?&quot;" href="http://www.wellingtonfund.com/blog/2009/03/18/ontario-government-as-vc/">first skeptical take from Wellington Financial&#8217;s Mark McQueen</a>, who has been prolific on the sector&#8217;s woes.</p>
<p>UPDATE</p>
<p>As noted in the trackbacks, McQueen issued <a title="Wellington Financial, Mar. 19, 2009: &quot;Ontario Government as V.C.? part 2&quot;" href="http://www.wellingtonfund.com/blog/2009/03/19/ontario-government-as-vc-part-2/">another biting missive</a> today (why he mocks MRI for contacting reporters, I don&#8217;t know).</p>
<p>Also, check out Toronto-based high-tech lawyer Suzie Dingwall Williams&#8217; <a title="Venture Law Lines, Mar. 19, 2009: &quot;Ontario Government Announces New 'Emerging Technologies Fund'&quot;" href="http://venturelaw.blogspot.com/2009/03/ontario-government-announces-new.html">take on things</a>.</p>
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		<title>Innovation financing: U.S. venture capital down 71%</title>
		<link>http://blog.canadianbusiness.com/innovation-financing-us-venture-capital-down-71/</link>
		<comments>http://blog.canadianbusiness.com/innovation-financing-us-venture-capital-down-71/#comments</comments>
		<pubDate>Mon, 02 Mar 2009 22:01:29 +0000</pubDate>
		<dc:creator>Andrew Wahl</dc:creator>
				<category><![CDATA[Andrew Wahl]]></category>
		<category><![CDATA[early-stage investment]]></category>
		<category><![CDATA[entrepreneurs]]></category>
		<category><![CDATA[financing]]></category>
		<category><![CDATA[VC]]></category>
		<category><![CDATA[Venture capital]]></category>

		<guid isPermaLink="false">http://blog.canadianbusiness.com/?p=626</guid>
		<description><![CDATA[My cover story in the current issue of Canadian Business magazine—our special annual Innovation Issue—looks at how entrepeneurs in this country are trying to cope with a venture capital industry in crisis. One tactic is to look to the U.S., where VCs are still flush with money and looking for promising investments.

But news today suggests [...]]]></description>
			<content:encoded><![CDATA[<p>My cover story in the <a title="&quot;Where's the Venture Capital?&quot;" href="http://www.canadianbusiness.com/canadian_business_magazine/index.jsp">current issue of Canadian Business magazine</a>—our special annual Innovation Issue—looks at how entrepeneurs in this country are trying to cope with a venture capital industry in crisis. One tactic is to look to the U.S., where VCs are still flush with money and looking for promising investments.</p>
<p><span id="more-626"></span></p>
<p>But news today suggests U.S. VCs are nevertheless not writing a lot of cheques. <a title="&quot;U.S. venture capital funding drops 71 percent&quot;" href="http://www.reuters.com/article/ousivMolt/idUSTRE5214TY20090302">Reuters reported Monday</a> that preliminary figures show VC funding dropped 71% to US$1.3 billion in January from a year earlier. Only 203 companies received investments, compared to 465 in Jan. 2008, and average funding amounts were down sharply, too.</p>
<p>Of course, one reason might be that only a desperate company would willingly take venture capital in market conditions are that weighing down valuations. U.S. VCs may still be interested in investing, but smart entrepreneurs won&#8217;t do a deal at any price. Some Canadian entrepreneurs who have recently pursued U.S. venture capital are also finding that, although networking in America is worthwhile, tapping angel investors is a faster, simpler means to financing their growth strategies—without destroying their company&#8217;s valuations.</p>
<p>For now, find my cover story on newsstands.</p>
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		<title>Canadian venture capital must stand on its own</title>
		<link>http://blog.canadianbusiness.com/canadian-venture-capital-must-stand-on-its-own/</link>
		<comments>http://blog.canadianbusiness.com/canadian-venture-capital-must-stand-on-its-own/#comments</comments>
		<pubDate>Thu, 22 Jan 2009 15:46:47 +0000</pubDate>
		<dc:creator>Andrew Wahl</dc:creator>
				<category><![CDATA[Andrew Wahl]]></category>
		<category><![CDATA[Venture capital]]></category>

		<guid isPermaLink="false">http://blog.canadianbusiness.com/?p=548</guid>
		<description><![CDATA[My latest Canadian Business Online column was posted yesterday, looking at why the Canadian venture capital industry may want to stop comparing itself to the U.S. In short, with the U.S. industry entering a necessary and healthy period of adjustment that could see it a fair bit smaller in just a few years, trying to [...]]]></description>
			<content:encoded><![CDATA[<p><a title="&quot;Nothing ventured...&quot;" href="http://www.canadianbusiness.com/columnists/andrew_wahl/article.jsp?content=20090121_170708_43524">My latest Canadian Business Online column</a> was posted yesterday, looking at why the Canadian venture capital industry may want to stop comparing itself to the U.S. In short, with the U.S. industry entering a necessary and healthy period of adjustment that could see it a fair bit smaller in just a few years, trying to argue that the Canadian venture capital ought to be as large won&#8217;t hold much water. There are lots of good reasons why things need to change to encourage more venture capital in Canada, but the arguments should stand on their own.</p>
<p><span id="more-548"></span></p>
<p>(By the way, if you&#8217;re wondering why I write both columns online and a blog, well, I&#8217;m told that in the coming weeks the two things will become one—just a blog, found right <a title="www.canadianbusiness.com/wahl" href="www.canadianbusiness.com/wahl">here</a>, I think—and this duplication will disappear.)</p>
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		<title>Bad news in Canadian venture capital, but worse still to come</title>
		<link>http://blog.canadianbusiness.com/bad-news-in-canadian-venture-capital/</link>
		<comments>http://blog.canadianbusiness.com/bad-news-in-canadian-venture-capital/#comments</comments>
		<pubDate>Tue, 18 Nov 2008 15:05:06 +0000</pubDate>
		<dc:creator>Andrew Wahl</dc:creator>
				<category><![CDATA[Andrew Wahl]]></category>
		<category><![CDATA[CVCA]]></category>
		<category><![CDATA[RIP Good Times]]></category>
		<category><![CDATA[Sequoia Capital]]></category>
		<category><![CDATA[Venture capital]]></category>

		<guid isPermaLink="false">http://blog.canadianbusiness.com/?p=423</guid>
		<description><![CDATA[The Canadian Venture Capital Association just released its Q3 2008 results, and they&#8217;re not good: $372 million invested, down 26% from the same period in &#8216;07, with just 123 companies getting money, 17 fewer year-over-year. For the first nine months of 2008, financing is down 33%, and Canadian companies got &#8220;less than 40% of the [...]]]></description>
			<content:encoded><![CDATA[<p>The <a title="CVCA website" href="http://www.cvca.ca">Canadian Venture Capital Association</a> just <a href="http://www.cvca.ca/files/News/CVCA_Q3_2008_VC_Press_Release.pdf">released</a> its Q3 2008 results, and they&#8217;re not good: $372 million invested, down 26% from the same period in &#8216;07, with just 123 companies getting money, 17 fewer year-over-year. For the first nine months of 2008, financing is down 33%, and Canadian companies got &#8220;less than 40% of the VC amounts going to firms in the United States.&#8221;</p>
<p><span id="more-423"></span></p>
<p>The press release doesn&#8217;t reflect the sentiment <em>now</em>, however, and in case you haven&#8217;t noticed, the economic crisis has worsened since the end of September.</p>
<p>Just yesterday I met with a Toronto-based privately held software company and its CEO made clear that financing has completely dried up. According to him, the now-infamous Sequoia Capital &#8220;R.I.P. Good Times&#8221; slide <a title="Sequoia Capital on startups and the economic downturn presentation (PowerPoint, at VentureBeat.com)" href="http://www.slideshare.net/eldon/sequoia-capital-on-startups-and-the-economic-downturn-presentation?type=powerpoint">presentation</a> in October single-handedly changed the landscape, sending chills through Silicon Valley and the venture community. The Jack Frost of VCs, as it were.</p>
<p>None of this is reflected in the CVCA&#8217;s release, of course, which only refers to what happened from July through September, nor does it suggest the trend during those months as the global financial system degraded.</p>
<p>In fact, the release doesn&#8217;t address the financial crisis at all.</p>
<p>The quote from Gregory Smith, CVCA president and president of Macquarie Capital Funds Canada Ltd.:</p>
<blockquote><p>“These investment numbers, which ultimately reflect the availability of capital in the venture capital industry, are worrisome in that they further confirm Canada’s ongoing weakness in driving innovation. The CVCA has developed a four-point commercialization support program to help address these VC industry trends and to increase the availability of venture capital for high-growth small businesses.”</p></blockquote>
<p>For the record, the commercialization support program calls for the federal government to establish a fund of funds structure, make improvements to the SR&amp;ED tax credit program, improve the incentives for corporations to invest in venture capital funds and actively promote investment in Canadian venture capital funds as part of the offset agreements that are negotiated with major government contractors.</p>
<p>All of which sounds good, but I wonder really how much that would do in the face of the current economic turmoil.</p>
<p>The software CEO I spoke to put it this way: 2009 is going to be Darwinian, with a record rate of bankuptcies.</p>
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