Your company is desperate for customers. Every dollar counts. Jobs are on the line. Yet now could be the best opportunity to lose a sale. That's one thing I picked up from Roy Osing, the former chief marketing officer for Telus and author of the new book, BE DIFFERENT or ...

Well, it wasn’t nice knowing you Mr. Stagflation. With inflation on the way out, Mr. Recession will be replacing you. He’ll still be rather unappealing but at least the central banks will have room to ease interest rates -- then we’ll eventually get the ever popular Mr. Rebound.